Booking Terms & Conditions

Payment Policy

Individuals
For reservations with flexible rate plans credit card will be pre-authorized with the amount of the first night’s room rent, for validity check reasons only.
For reservations with Pre-Paid/Non-Refundable rate plans the total cost of all nights will be charged at the time of booking and it is not refundable.
Groups
20% deposit is required upon booking. An additional down payment of 30% should be paid until 14 days before arrival and full settlement of the total cost of the group’s reservation should be made at least 5 days before arrival.

Cancellation Policy

Individuals
Reservations with flexible rate plans can be cancelled free of charge till 3 days before arrival.
No cancellation is allowed for reservations with Pre-Paid/Non-Refundable rate plans, as special conditions apply.
Groups
Group reservations can be cancelled free of charge till 14 days before arrival. For cancellations between 14 and 5 days before arrival 50% of the total cost of booking will be charged. For cancellations within the last 5 days before arrival or Non-Shows the total cost of the reservation will be deducted.

Check-In Policy
Check-Out time: 11:00 a.m.
Check-In time: 15:00 p.m.

Groups Rates
Special group rates are available upon request.

Privacy Policy for 3rd party providers

We may use third-party service providers to process your personal information on our behalf. These third parties are required to use the personal information we share with them only to perform services on our behalf and to treat your personal information in compliance with all applicable privacy and data protection laws. For example, we may share some information about you with these third parties so that they can contact you directly by Email (e.g. to obtain post stay reviews about your travel experience).